Last Updated: April 2026

Introduction

Cafe Felix ("we," "our," or "us") is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your information when you use our mobile application.

Data We Collect

• Personal Information: Name, email address, and phone number provided during registration.
• Payment Data: We do not store your credit/debit card numbers. All payments are processed via our secure, PCI-compliant partner, Safepay/Paymob, using tokenization technology.
• Usage Data: Information on how you use the app, such as membership check-ins and app interaction logs, to improve our service.

Purpose of Collection

• To manage your membership and process recurring payments.
• To send you booking confirmations and important updates.
• To prevent fraud and ensure the security of our community.

Data Sharing & Security

We do not sell your data. We only share information with third-party service providers (like payment processors and Firebase) necessary to run the app. All data is encrypted during transit and at rest.

Your Rights

In accordance with local practices and the Personal Data Protection Bill framework, you have the right to:

• Access the personal data we hold about you.
• Request the deletion of your account and associated data at any time via the App Settings.

2. Refund & Cancellation Policy

Membership Cancellations